Refund & Cancellation Policy

This Refund Policy outlines the terms under which refunds and cancellations are processed for purchases made at ARSHIKHA FASHION (Proprietor: SHIKHA KAPPADAN, Kochi, Kerala, India) via our official website arshikha.in.

1. 7-Day Return & Refund Window

Customers may request a return and refund within 7 calendar days from the confirmed date of product delivery. Items must be unused, unwashed, unaltered, and with all original brand tags, labels, and packaging intact.

2. Order Cancellation Prior to Dispatch

You may cancel an order free of charge at any time prior to shipment by emailing us at support@arshikha.in. Once cancelled before dispatch, a 100% full refund is initiated immediately to your original payment method.

3. Refund Method & Source

Refunds are always credited back to the original payment source:

• Prepaid Online Orders (Razorpay): Refund will be credited directly to the original bank account, debit/credit card, or UPI VPA used at checkout.
• Cash on Delivery (COD) Orders: Our support team will request your verified bank account details (Account Number, IFSC, Account Holder Name) to process a direct NEFT/IMPS bank transfer.

4. Refund Processing Timelines

Upon receiving the returned item at our Kochi facility, our quality team inspects the saree within 24 to 48 hours. Once approved, the refund is initiated immediately. It typically takes 5 to 7 business days to reflect in your bank account depending on your issuing bank.

5. Contact for Refund Inquiries

For refund status, cancellation assistance, or bank detail submissions:

• Business: ARSHIKHA FASHION
• Proprietor: SHIKHA KAPPADAN
• Location: Kochi, Kerala, India - 682001
• Email: support@arshikha.in